October 01, 2003
This week I will mostly be installing Client Access Express

One of the nice things about working for a small firm is that you get to do a variety of stuff. Mainly system development, from inception, through architecture and design, right through to testing, coding and UAT. But we also support the systems that we've developed.

And if the money's right, we'll do just about anything.

One of our clients wants Client Access Express installed and/or upgraded on nearly 200 PCs. I'm not actually doing chargable work at present, so I'm one of those in the frame for this. Sigh. But you have to take the good with the bad, I suppose.

Posted to On the road by Simon Brunning at October 01, 2003 09:26 AM

IBM have renamed Client Access to iseries Access,

Posted by: Mark Boyce on October 1, 2003 11:41 AM

Not the version that *we* are installing, they haven't.

Posted by: Simon Brunning on October 1, 2003 01:05 PM

OK, back from day one.

On the minus side, this is the most mind numbingly boring job I've ever had to do. Each PC takes between half an hour to an hour to update, depending on PC speed and how much needs to be updated. During this time, you are mostly watching progress bars. But there is just enough input required, at just the right interval through the process, that you can't really run two or more upgrades at the same time.

The user of the PC has it even worse. They have almost nothing to do, but they can't just wander off, 'cos we need them to type in their passwords two or three times.

Which brings us to the plus side. The users at the client site are some of the most easy going that I've come across. Besides which, there are some *fine* ladies there. ;-)

Tomorrow, I'm taking a few chapters of SCIP[1] to read, printed out on A4 so as not to be *too* obvious.

[1] http://mitpress.mit.edu/sicp/full-text/book/book-Z-H-4.html

Posted by: Simon Brunning on October 1, 2003 05:55 PM

Err, wasn't the intarweb supposed to save us from this kind of tedium? You know, with your system running on an application server all you need to roll out an upgrade is to change the app servers. I believe the nice people from Sun coined a whole marketing pitch around the concept.

Of course, to run Oracle's Internet Application suite you need to have a ruddy great big java applet installed on each client and delivery by http is a little unreliable so you end up having to send a monkey with a CD round to every desktop in the business ...


I believe I may have disappeared up my own logic there.

Posted by: Andy Todd on October 2, 2003 10:27 AM

Jesus, couldn't they do that themselves?

Posted by: Martin McCallion on October 2, 2003 05:21 PM

Oh yes, they could. But then they wouldn't give us any money, would they?

Besides, they want it done in a hurry, and we can provide several bodies.

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