Mum is looking to do a spot of Instant Messaging with her Amida Buddhism chums. (My, look at all those blogs! All down to Mum's example.)

I've been looking at IRC recently, and it's really nice for techies. I've been using Bersirc as a client and Freenode as a server, and it's dead good. I've had some really useful help with Spring on #spring, and #python is cool too. (Say "Hi" if you are around there - I'm on as "small_values".)

But is it good for non-techies? If not, what should I recommend to her instead? Trillian? Miranda? Using what protocol? ICQ? (Anyone mentioning MSN can bugger off. These people are Buddhists, and need to keep their souls pure.)