December 10, 2004
Standardised PCs

The Hidden Costs of Help Desk Avoidance, via Smalltalk Tidbits, Industry Rants.

As James points out, "Standardise PC hardware and software" might sound like a good idea to the pointy-haireds, but it can't apply to everyone. I can't go a week without needing to install something or other. The PC guys here take a "you break it, you fix it" attitude with PC developers, which is fair enough. If you take the back off the radio, the warranty is void.

Posted to Business by Simon Brunning at December 10, 2004 04:41 PM
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