December 09, 2004
Coders are from Mars, Clients are from Venus

A client sent me a request to build him a new report. (Using SQL Server. Don't ask.) Most of the request was specific enough, except for where he told me that he wanted me to include "the relevant financial values".

My level of domain knowledge isn't sufficient to know which financial values might or might not be relevant. (That's IT consultant speak for "I don't have the faintest idea how his business works, and I haven't got a scooby which columns to show him".) So I emailed him for clarification.

He came back to me, explaining that he wants to see the "appropriate financial values".

Ah, OK, thanks. I think a phone call is in order.

Posted to Software development by Simon Brunning at December 09, 2004 03:20 PM
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