On Mon, 29 Nov 2004 08:53:39 -0800 (PST), Web Administration <email@example.com> wrote:
> Re your message to: firstname.lastname@example.org
> with subject: HP PSC 1355 installation problems
> Dear Valued HP Customer,
Not *that* fucking valued, clearly.
> The e-mail address you have used is not a valid HP address.
> Please visit our contact information page at
> for information about how to email, call or locate HP.
> Thank you for your interest in HP and its products and services.
I've been to a web site or two in the past, but it took me a good fifteen minutes to find the form that I need to fill in in order to get support from you. Unfortunately, I didn't have the serial number of the device that I can't get to install, because it's at my parents' house, and I'm at work, where I have an Internet link fast enough to find the fight part of your site in less than a week.
Sigh. I'll email them and see if I can find out. But your support is a *nightmare*. Try breaking your iPod - *then* you'll see what support should be like.
Posted to Software by Simon Brunning at November 29, 2004 05:07 PM