November 29, 2004
Reply to HP support

On Mon, 29 Nov 2004 08:53:39 -0800 (PST), Web Administration <> wrote:
> Re your message to:
> with subject: HP PSC 1355 installation problems
> Dear Valued HP Customer,

Not *that* fucking valued, clearly.

> The e-mail address you have used is not a valid HP address.
> Please visit our contact information page at
> for information about how to email, call or locate HP.
> Thank you for your interest in HP and its products and services.

I've been to a web site or two in the past, but it took me a good fifteen minutes to find the form that I need to fill in in order to get support from you. Unfortunately, I didn't have the serial number of the device that I can't get to install, because it's at my parents' house, and I'm at work, where I have an Internet link fast enough to find the fight part of your site in less than a week.

Sigh. I'll email them and see if I can find out. But your support is a *nightmare*. Try breaking your iPod - *then* you'll see what support should be like.

Simon B,

Posted to Software by Simon Brunning at November 29, 2004 05:07 PM

When trying to check on up-dates,I was told my user id or pasword is invalid. I have changed ISP and my password since I bought my computer Jan.26,2005 to be exact. I tried logging in as a new person. Got message saying that info already in use. When I tried already a member I got that damn ID or password wrong.Tried the forgot my user ID or password. Went round with that about 20times,but no info. Can't find where I go to straighten this out. Who set this up should be fired. It's stupid.

Posted by: Lona Tancer on March 24, 2005 09:38 PM
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