My iPod is poorly. :-(

I tried formatting the disk, as Apple suggested on Friday. Didn't work. I initially just right-clicked on the drive in Explorer and selected 'Format...', but this just hung for hours, and made no progress.

I also tried re-formatting from the command line, and using Windows Disk Management as per this Apple support article. Same deal.

Still, support seems pretty good thus far. They are sending someone to pick up my iPod for me. And you can tell that they are a class act, 'cos their hold music was Kind of Blue.

Anyone else had to sent their iPod away for repair? How long should I expect to have to wait?